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Claims “Cut Over” to Optum: Beacon will receive claims from providers through Dec 29, 2019 at 11:59pm, for adjudication on the week of Jan 2, 2020 check run. Claims submitted to Beacon after this date and time will be given a denial code and providers will need to resubmit these claims to Optum. Providers will submit claims to Optum beginning Dec 30, 2019.

Authorization for Services: Beacon Health Options will continue to authorize services through Dec 31, 2019. Optum will begin to authorize new and concurrent services on Jan 1, 2020. New and concurrent requests will be submitted into Optum’s portal as of Jan 1, 2020.

Optum Portal Registration: All providers — individual, group, programs, and institutions — MUST log into the portal and register in order to request authorizations, file claims, and receive payments. The registration function will be available beginning on Dec 16. More information on obtaining an Optum ID will be included in future communications.

Beacon Health Options Maryland

Welcome to the Beacon Health Options Maryland Web site. Beacon Health Options serves 50 Million people across the US and UK. Beacon Health Options manages publicly funded and commercial contracts.

We offer a wide range of managed behavioral health care services. Beacon Health Options is devoted to making sure that those put in our care receive the best services possible.

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Beacon Health Options Maryland gives care to people served by the Maryland Department of Health (MDH), Behavioral Health Administration (BHA). We invite you to look through this site to see the many ways we can serve you. If you are a person or a family member seeing a MDH/BHA provider, you can access relevant information with the touch of a finger:

Services: Find out more about the many recovery-oriented services that MDH/BHA funds through local mental health centers!

About: Learn more about the MDH/BHA and Beacon Health Options Maryland partnership. Find out what that means for you!

Contacts: Get connected with MDH/BHA and Beacon Health Options Maryland. Get answers to your questions concerns. If you don’t see your answer on the web site, call our toll free number!

News and Events: Stay up to date on the upcoming Maryland mental health news and training and events. MDH/BHA and Beacon Health Options Maryland offer education and community events.

The Web site has sections for participants and families as well as providers of mental health services. Click on either the “For Participants and Families” or the “For Providers” tab to see the information that applies to you. Check the web site often as it continues to grow to better serve you!

You may contact Beacon Health Options Maryland at the following toll-free numbers:
Call: 800-888-1965
TTY: 866-835-2755
Hours of Operation: Monday through Friday 8:00am – 6:00pm EST